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Consulting Matters Blog

When I first joined Walt Disney World as an internal Organizational Development Consultant, I was assigned to Disney's Animal Kingdom. The park had just opened and while there were many things that were going well, one of their biggest challenges was to unravel some of the missteps that took place a...

I have two children. When they were small, they used to go to daycare. What this meant in practicality to me was: two kids + daycare = many fevers and visits to the doctor’s office. As the parent, I was able detect and even treat the fever. However, in order to get rid of the fever, I had to rely on...

and Other Truths about Leadership that No One Will Admit

I have heard the refrain "everyone is a leader" ever since I got into the performance improvement/organizational development business 20 years ago. 

The heartfelt sentiment behind this lie is good: everyone is equally important to an organiz...

The last role I held at Walt Disney World before I left to start my own consulting firm was as the senior manager for Operations Integration. My job was to ensure that the senior executives from the theme parks, resorts, lines of business and support organizations worked together effectively and wer...

A FAMILIAR CASE STUDY

Tim, a seasoned leader in his hospitality/entertainment company, finally made the leap from general manager to vice president of the flagship theme park of his company. As he assumed his duties, he realized there were several major challenges in front of him:

• How can he k...

It was time for my young daughters to learn how to ride a bike. My older daughter, Hannah, was clearly uncomfortable and afraid. She challenged me STRAIGHT ON. When I asked for her to get on the bike, she clearly and directly said no. She pitched a fit, engaged in a full one temper tantrum and ran b...

If you struggle with transforming what your vast experiences and insight into concepts and skills that are transferable to your current and future clients, don't worry. You are not alone. 

To help you manifest your intellectual property that you can use in your content marketing and consulting deli...

As consultants, we struggle with determining new ways we can add client value. We wrack our brains for breakthrough products and services or new content and resources to engage our clients. However, we are missing the one thing that we do that adds the most value which is when we serve our clients s...

When a leader assumes a new position, the first 90 days are critical. It sets the tone for their tenure and determines employee expectations. You, as a consultant, have a unique opportunity to provide essential and critical support that will make or break both this leader's effectiveness and organiz...

I know one thing for sure about you. You have great value to offer your current and future clients. You can sense it, right? You can feel it…your track record tells you it’s true. You see so many other people out there making tons of money consulting and you think to yourself, “Why not me?” (Even if...

The one question I am asked almost weekly is, “How do I get started in Organization Development?” After 20 years in the field, I am starting to see that to excel as an organizational consultant is less about specialized knowledge and skills and more about a way of perceiving and thinking. Let me exp...

It’s Sunday night and that dread is kicking in. All the responsibilities that you once were able to manage so effortlessly are starting to drain you. You feel lost wondering where all your passion went. Do you need a vacation or it is something more?

If this sounds like you, there is a good chance ...