In this week's podcast from my series "Consulting Matters: Mastering the Art & Science of the Business," I am going to take you on a virtual "Solution Safari" to give you the big picture of all the ways you can offer and deliver dramatic value to...
There is no such thing as organizational change. As consultants, we should NEVER put our clients in the position to become something that they are not.
That said - organizations and leaders go through different stages of growth. In order to grow they must evolve...
Organizational culture is "simply the way things get done around here." It is made up of the values that the majority of people in the organization hold, particularly those on the senior team, that filter how they take in information and make decisions.
To be clear,...
Talk to two consultants and you're likely to get three definitions for strategy. Some define strategy as branding while others think of strategy as goal setting and action planning. And they are both right!
Strategy at the end of the day is a series of tradeoffs...
One of the most powerful tools that a leader has to drive performance improvement is their organization design. However, many leaders and their consultants are simply unaware or unequipped to know how use this tool.
In this week's podcast from my series ...
One of the biggest myths in organizations today is "everyone is a leader." Sure everyone needs to take full responsibility for themselves and their work as well as become an influencer regardless of positional authority.
But having the ability to be an influencer...
I’ll never forget the moment of joy and accomplishment when I was hired as an internal consultant at Walt Disney World back in 1999. It feels like yesterday when I was walking out of Team Disney with my offer and the potential to work for arguably one of the most premier companies in the...
In this week's podcast, I share with you what I learned from my years at Disney about what creates amazing experiences that turn customers into raving fans and brand loyalists.
Why You Need to Listen In
As consultants, everything we do ultimately affects customer...
Employee engagement is not some sexier new term for employee satisfaction. It's actually a total shift the pursuit of employee happiness towards employee motivation.
Employee engagement is all about to what degree employees are rationally and emotionally...
In today's podcast, I am going to reveal the one thing that every organization needs to ensure its long-term success and forever sidestep organizational decline. This one thing isn't cash flow or even a breakthrough product line. It's integrity.
Integrity at work...
If you want to land contracts but hate sales and the idea of asking for higher fees makes you queasy - I got great news for you. You don't have to.
In my podcast from my series Consulting Matters: Mastering the Art & Science of the Business I am going to introduce...
One of the best things about mentoring other consultants is the opportunity it gives me to reflect on what I do as a consultant and why.
This week our group was exploring the topic of gaining and retaining leadership buy-in and it caused me to stop and really think why this matters so much...
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