Back in 2012, I went to Nantucket for a well-deserved personal and business retreat. My consulting business was growing by leaps and bounds and I was working with clients all around the world. As I pondered what it would look like to take my business to the next level, I swear I audibly heard the...
If you have visions to start or grow your own consulting business, you have first hand experience with those annoying and debilitating money fears. Money fears are those voices in your head that sound reasonable but are actually sabotaging your future success. The money fears say things...
If you have a new consulting client, it is likely that they are antsy. If they have gone to the trouble to find and hire you, then they are more than ready for you to start solving their challenges. However, as tempting as it is, it is in YOUR best interest and more...
When your clients start complaining the right and left hands don't know that they are doing and they can't prioritize or focus - they are likely to have a strategy problem.
But the question is what kind?
Strategy is more than a game plan for winning. It ultimately is lived out in the tough daily...
Like an architect’s blueprint, an organization design determines the nature and flow of work, as well as the ways in which employees interact with one another. When an organization design is working well, it creates alignment throughout the broader organization, facilitates effective...
An effective organization design is a lot more than what you might find on an org chart. It is the way in which an organization coordinates activities towards product and service quality and delivery effectiveness and efficiency.
FOUR INDICATORS OF EFFECTIVE ORGANIZATION DESIGN:
- Aligns...
Wondering what are the steps involved in an organization redesign? Let me demystify this complex, high-value consulting solution.
There are four phases of a redesign: determining design direction, developing the design, planning the implementation, and implementing and evaluating.
As you...
When I first joined Walt Disney World as an internal Organizational Development Consultant, I was assigned to Disney's Animal Kingdom. The park had just opened and while there were many things that were going well, one of their biggest challenges was to unravel some of the missteps that took...
I have two children. When they were small, they used to go to daycare. What this meant in practicality to me was: two kids + daycare = many fevers and visits to the doctor’s office. As the parent, I was able detect and even treat the fever. However, in order to get rid of the fever, I had...
and Other Truths about Leadership that No One Will Admit
I have heard the refrain "everyone is a leader" ever since I got into the performance improvement/organizational development business 20 years ago.
The heartfelt sentiment behind this lie is good: everyone is equally important to an...
The last role I held at Walt Disney World before I left to start my own consulting firm was as the senior manager for Operations Integration. My job was to ensure that the senior executives from the theme parks, resorts, lines of business and support organizations worked together effectively and...
A FAMILIAR CASE STUDY
Tim, a seasoned leader in his hospitality/entertainment company, finally made the leap from general manager to vice president of the flagship theme park of his company. As he assumed his duties, he realized there were several major challenges in front of him:
- How can he...
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