When it comes to organizational change, most consultants think it's either all about project plans OR it's about managing the emotions and resistance that come with change.
But the truth is - it's both.
Leading change is both an art and a science. Your clients need to get to understand that there is a science behind how their organizational systems function and how changes in one part forces change in another. And they need to appreciate that there is no magic formula and there is an art when it comes to appreciating the impact on their own people.
And as a consultant, you have to offer them balanced solution that helps them towards this end.
In the second podcast in my series Consulting Matters: Mastering the Art and Science of the Business, I will share with you:
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